How to Cancel a Subscription

How to Cancel a Subscription at MCServerHost

How to Cancel a Subscription at MCServerHost

If you no longer need your paid server plan or wish to adjust your services, cancelling your subscription at MCServerHost is quick and straightforward. You can manage and cancel your active plans at any time directly through your account dashboard.

Navigating to the Client Area

To begin the cancellation process, you will first need to access your account's billing portal:

1. Log in to your MCServerHost dashboard.
2. Click on your profile icon located at the top right corner of the page.
3. Select Client Area from the dropdown menu.

Selecting Your Active Subscription

Once inside the Client Area, you will see an overview of your account, active subscriptions, and past invoices.

1. Locate your current subscriptions list in the Client Area.
2. Click on the active subscription you wish to cancel.

Initiating Cancellation in the Danger Zone

On the subscription details page, you can manage your plan settings and billing options.

1. Scroll down to the bottom of the page until you reach the Danger Zone section.
2. Click the Cancel Subscription button.

Understanding What Happens Upon Cancellation

Before confirming, please review what happens when you cancel your subscription:

• Immediate Effect: Cancelling this subscription will take effect immediately.
• Pro-rata Refund: Any unused time remaining on your billing cycle will be refunded directly to your MCServerHost account balance.
• Downgraded to Free Tier: Your server will not be deleted; it will continue running on our Free Tier plan (e.g., 2GB RAM).

Confirming Your Cancellation

1. In the cancellation window, click the Cancel & Refund button to finalize the process.

1. Once processed, your subscription will be cancelled immediately, and a confirmation email will be sent to your registered email address.

Conclusion

After following these steps, your subscription will be cancelled and your server will transition seamlessly to the free plan.

If you have any questions regarding your account balance, refunds, or server management at MCServerHost, you can always get in touch with us by joining our Discord server or writing to us at support@MCServerHost.com.

All community guides